Linea Luce S.r.l., with its registered office at Via dell'Artigianato, 15, Bologna, Emilia-Romagna, 40138, Italy, operates this online platform and is committed to protecting the privacy of our users. This policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information to provide and improve our services to you. The types of personal information we may collect include:

Information you provide directly to us: This includes information you give us when you contact us, request information about our products or services, place an order, register on our site, or interact with us in other ways. This may include your name, company name, job title, email address (if provided for communication), phone number (if provided for communication), postal address, and any other information you choose to provide.

Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage patterns, such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and dates/times of visits. This helps us understand how users interact with our service and improve it.

Information from other sources: We may receive information about you from third parties, such as business partners or publicly available sources, to supplement the information we have collected directly.

How We Use Your Information

We use the collected information for various purposes, including:

To provide and maintain our services: Operating our site, processing inquiries, fulfilling orders for our lighting fixtures and services, and providing technical support.

To communicate with you: Responding to your questions, sending updates about your inquiries or orders, and providing information you have requested.

To improve our service: Analyzing usage data to understand how our site is used, identify areas for improvement, and develop new features and services.

For marketing purposes: Sending you information about our products, services, and promotions that may be of interest to you, in accordance with your preferences and applicable laws.

To ensure security: Protecting our site and users from fraudulent or malicious activity.

To comply with legal obligations: Meeting requirements under applicable laws and regulations.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., processing an order or responding to a service inquiry).

Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, marketing our products (where permitted), preventing fraud, and ensuring the security of our site, provided that these interests are not overridden by your fundamental rights and freedoms.

Consent: We may process your data based on your explicit consent for specific purposes, such as sending you marketing communications (where other legal bases do not apply). You have the right to withdraw your consent at any time.

Legal obligation: Processing is necessary to comply with a legal obligation to which we are subject.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which they were engaged.

Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

International Data Transfers

Your personal information may be transferred to, and stored in, countries outside of the European Economic Area (EEA) where data protection laws may differ. When we transfer your information outside the EEA, we will take steps to ensure that appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission, to ensure that your personal data is treated securely and in accordance with this privacy policy and applicable laws.

Data Security

We implement technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as the applicable legal requirements.

Your Data Protection Rights

Under GDPR and applicable data protection laws, you have certain rights regarding your personal data:

• Right of access: You have the right to request confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and certain information.
• Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data we hold about you.
• Right to erasure ('right to be forgotten'): You have the right to request the deletion of your personal data under certain conditions.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data under certain conditions, particularly where we process it based on legitimate interests or for direct marketing.
• Right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and transmit those data to another controller under certain conditions.
• Right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or the place of the alleged infringement, if you believe that our processing of your personal data infringes applicable data protection law.

To exercise any of these rights, please contact us using the contact details provided in this policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze usage, and support marketing efforts. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our service may contain links to websites operated by third parties. This privacy policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without appropriate legal basis, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be indicated. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by postal mail at:

Linea Luce S.r.l.
Via dell'Artigianato, 15
Bologna, Emilia-Romagna, 40138
Italy

Phone: 051 1234567

Email: [email protected]